About us

It started with content.

A camera, a small business, and one question that never went away: how do we make this more efficient?

Everything a business runs on, in one place. Automate the manual, keep the human where it counts, and hand people back the room to do the work that matters.

The story so far

Efficiency was never optional.

Service in a busy small-business restaurant

Where it started

Content was the first gap

It started inside a small business, where every dollar had a job. So Taylor picked up a camera. Photography became video, and the systems thinking was there from the start.

One no-code funnel

20x

growth in a client's online sales

Margins tightened, growth still came

The question

You have to work smarter

Small business means tight margins, and tight margins mean you can't just work harder. Every campaign, every website, every process got the same question.

A website built by Tuned

The answer

Websites became systems

The answer kept getting better. Marketing became landing pages. Landing pages became websites. Websites became systems that ran on their own.

Kaupapa-grounded mahi on screen

Ōtautahi

Causes worth the effort

Video landed Taylor at a kaupapa Māori agency in Ōtautahi, cutting footage for causes worth the effort. The way of working stuck.

What it became

One system became a studio.

01 · Compounding

Years of automation work, quietly compounding into Tuned

One system at a time, the efficiency question kept getting bigger answers. The early automations still run today.

Snap the cardOne photoExtract the contactFrom the photoSubscribePersonalised sequenceA month of follow-upFour emails

02 · Then AI

It didn't change the mission, it widened it

AI let one operator take on the kind of work that used to need a team.

A client operating system built by Tuned

03 · Now

Less "build us a website", more "fix how we run"

The briefs sound different now. Tuned builds custom operating systems: a business's tools, strategy and direction in one place, at their fingertips.

The Tuned Agent Hub

Who runs it

The long way round.

Tuned is run by Taylor, and he came to automation without ever planning to.

A camera first, then a kaupapa Māori agency in Ōtautahi editing for causes that mattered. Marketing, ads, websites, then the systems underneath them. Somewhere along the way the work stopped being about content and became about how a business actually runs.

He builds the systems he wishes he'd had back when he was doing it all by hand. Ōtautahi based, kaupapa Māori in the way he works, and more interested in the problem than the pitch.

Integrate, Automate, Dominate

Ready to make your business automatic?

Tell us where your business is stuck, or take the five-minute diagnostic and see where the biggest upside sits. No obligation, just a conversation.